Privacy Policy

RPM Marketing LLC Effective Date: August 14, 2025 Last Updated: November 1, 2025

RPM Marketing LLC ("RPM Marketing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, protect, and otherwise handle your personal information when you visit our website at rpm.marketing (the "Site"), interact with our marketing pages, complete our lead generation forms, go through our customer onboarding process, communicate with us by phone or text message, or otherwise use our services (collectively, the "Services").

RPM Marketing LLC is a limited liability company registered in the State of Arkansas, with a field office located at:

RPM Marketing LLC 525 N Sam Houston Pkwy E, Suite 408 A Houston, TX 77060 Phone: (346) 545-5400 Email: info@rpm.marketing Website: https://rpm.marketing

RPM Marketing provides a comprehensive range of services to businesses, including:

Website Design & Development
SEO Services
Local SEO & Google Maps Optimization
Google Ads Management
Facebook & Instagram Ads
Landing Page Design
CRM & Lead Automation
AI Chatbot Setup
AI Voice Agent Setup
Reputation Management
Email & SMS Marketing
Analytics & Reporting
Point-of-Sale (POS) System sales, installation, configuration, and support
Credit Card Merchant Services and payment processing

This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our company, whether through our website, during client engagements, or in connection with our products and services.

This Privacy Policy should be read together with our Terms of Service, Cookie Policy, SMS Terms & Conditions, and Your Privacy Choices.

Information We Collect
How We Use Your Information
SMS / Text Messaging
How We Disclose Your Information
Cookies and Tracking Technologies
Advertising and Marketing
Google reCAPTCHA
Lead Generation Funnels and Onboarding
Third-Party Websites and Links
Data Security
Data Retention
Your Choices and Rights
California Residents (CCPA / CPRA)
Nevada Residents
Children's Privacy
International Visitors
Changes to This Privacy Policy
Governing Law and Jurisdiction
Contact Us

1. Information We Collect

We collect information from you in three primary ways: (a) information you voluntarily provide directly to us, (b) information collected automatically when you use our Site, and (c) information we receive from third parties.

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

Submit a Lead Generation Form. Our landing pages and lead generation funnels collect your name, business name, business type, email address, phone number, mailing address, monthly processing volume, average ticket size, and other details relevant to determining the right solution for your business.
Request a Quote, Demo, or Proposal. We collect your name, business name, email address, phone number, business address, and details about your business operations.
Complete Customer Onboarding. During onboarding for Marketing Services, POS systems, and merchant services, we collect legal business name, DBA, federal tax identification number (EIN), Social Security Number (for sole proprietors or principal owners as required by card networks), date of birth, ownership percentages, voided check or bank account details, government-issued identification, and supporting business documents.
Apply for Credit Card Merchant Services. Card brand rules (Visa, Mastercard, American Express, Discover) and our acquiring bank partners require underwriting information including ownership and beneficial ownership data, financial statements, processing history, and identity verification documents.
Contact Us. When you call, email, chat, or otherwise contact us, we collect your name, contact details, and the content of your communication.
Subscribe to Newsletters or Alerts. We collect your name and email address.
Apply for Employment. We collect information you submit through your application, including resume, work history, and references.
Make a Payment. We collect your name, billing address, email address, and payment card or bank account details.
Register for an Event or Webinar. We collect your name, email address, and any other registration details.

1.2 Information Collected Automatically

When you visit or interact with our Site, we and our service providers may automatically collect certain information using cookies, web beacons, pixel tags, log files, and similar technologies, including:

IP address and approximate geographic location
Browser type and version
Operating system and device information (including mobile device identifiers)
Internet service provider (ISP)
Referring and exit pages
Pages visited, time spent on pages, and clickstream data
Date and time of access
Search terms used to reach our Site
Interactions with our advertisements and marketing emails

For full details on cookies and tracking, see our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from advertising partners, marketing partners, lead providers, business credit bureaus, identity verification services, our acquiring bank and processing partners, and publicly available sources. We may combine this information with information we collect directly from you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, quote requests, and demo requests
To process and underwrite applications for Marketing Services, POS systems, and merchant services
To set up, fund, and service your merchant account
To deliver, install, support, and service POS hardware and software
To process payments and manage billing
To verify your identity and prevent fraud
To comply with card network rules, banking regulations, anti-money laundering (AML) laws, and Know Your Customer (KYC) requirements
To send you transactional communications, service notifications, and account updates
To send you marketing communications about products and services (subject to your opt-out preferences)
To deliver targeted advertising on third-party platforms such as Google and social media networks
To analyze how our Site is used and improve its performance, content, and functionality
To detect, investigate, and prevent fraudulent transactions, security incidents, or unauthorized access
To comply with legal obligations and enforce our agreements
For any other purpose disclosed at the time of collection or with your consent

3. SMS / Text Messaging

This section applies specifically to recipients of text (SMS) messages from RPM Marketing LLC. We use Twilio and Phone.com to deliver SMS communications. For complete SMS program details, see our SMS Terms & Conditions.

3.1 Consent to Receive Messages

By providing your mobile phone number — through a lead form, onboarding form, opt-in checkbox, verbal agreement, or by initiating a text conversation with us — you are consenting to receive SMS text messages from RPM Marketing LLC at the phone number you provided. Consent is not a condition of purchasing any goods or services.

3.2 No Sharing With Third Parties for Marketing

We do not share your mobile phone number, SMS opt-in data, or text message content with any third parties for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. The only sharing of mobile information is with subcontractors and service providers (such as Twilio and Phone.com) that help us deliver the SMS Program on our behalf.

3.3 Types of Messages You May Receive

After opting in, you may receive text messages such as:

Replies to your inquiries about Marketing Services, POS systems, and merchant services
Appointment confirmations, reminders, and follow-ups
Quote and proposal updates
Onboarding and account setup updates
Service and support communications
Promotional offers and product announcements (only if you have opted in to marketing messages)

3.4 Message Frequency

Message frequency varies based on your interactions with us. On average, you may receive between 2 and 10 messages per month, though this may vary.

3.5 Opt-Out (STOP)

Reply STOP to any message to opt out. We will send one final confirmation, then no further messages unless you opt back in. To opt back in, reply START or UNSTOP, or contact us directly.

3.6 Help (HELP)

Reply HELP to any message, or contact us:

Phone: (346) 545-5400
Email: info@rpm.marketing

3.7 Message and Data Rates

Message and data rates may apply. RPM Marketing LLC is not responsible for any charges from your wireless carrier.

4. How We Disclose Your Information

We may disclose your personal information in the following circumstances:

4.1 Service Providers

We share your information with trusted third-party service providers who perform services on our behalf, including:

Acquiring banks and payment processors to underwrite and service your merchant account
Hardware and software vendors that supply or support our POS solutions
Telecommunications providers (Twilio and Phone.com) for phone and SMS services
Email and marketing automation providers
Cloud hosting and IT infrastructure providers
Analytics providers (such as Google Analytics)
Advertising platforms (such as Google Ads, Meta/Facebook, LinkedIn)
CRM and lead management providers
Identity verification, fraud prevention, and KYC/AML compliance providers
Professional advisors (lawyers, accountants, auditors, consultants)

These service providers are contractually required to use your information only to perform services for us and to maintain its confidentiality.

4.2 Affiliates and Business Partners

We may share your information with our affiliates and trusted business partners for the purposes described in this Privacy Policy.

4.3 Card Networks and Regulators

For credit card merchant services, we are required to share information with card networks (Visa, Mastercard, American Express, Discover), our sponsor banks, and applicable regulators in order to underwrite, monitor, and service your merchant account.

4.4 Legal Obligations and Safety

We may disclose your information when we believe in good faith that disclosure is necessary to:

Comply with applicable law, regulation, court order, subpoena, or other legal process
Respond to lawful requests from public authorities
Enforce our agreements, terms of service, or policies
Detect, prevent, or address fraud, security, or technical issues
Protect the rights, property, or safety of RPM Marketing LLC, our employees, customers, or the public

4.5 Business Transfers

If RPM Marketing LLC undergoes a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, your personal information may be transferred to the successor or acquirer. We will notify you of any such transfer that materially changes how your personal information is handled.

4.6 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar technologies on our Site. For complete details, see our Cookie Policy.

5.1 Types of Cookies We Use

Strictly Necessary Cookies — required for the Site to function
Analytics and Performance Cookies — help us understand how visitors use the Site (e.g., Google Analytics)
Functionality Cookies — remember choices you make to improve your experience
Advertising and Targeting Cookies — used by us and our advertising partners (Google Ads, Meta/Facebook, LinkedIn) to deliver relevant ads and measure ad performance

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of our Site. See our Cookie Policy for detailed instructions.

5.3 Do Not Track

Our Site does not currently respond to "Do Not Track" (DNT) signals from web browsers.

6. Advertising and Marketing

We use Google Ads, Meta/Facebook Ads, LinkedIn Ads, and other advertising platforms to promote our services. These platforms may use cookies, pixels, and similar technologies to show our ads to you on other websites and apps based on your interaction with our Site.

You can opt out of personalized advertising through:

Google Ads Settings: adssettings.google.com
Digital Advertising Alliance (DAA): aboutads.info/choices
Network Advertising Initiative (NAI): networkadvertising.org/choices

To manage all your advertising and tracking preferences, see our Your Privacy Choices page.

7. Google reCAPTCHA

This Site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. reCAPTCHA helps us protect the Site from spam and abuse.

8. Lead Generation Funnels and Onboarding

We use landing pages, lead generation funnels, and onboarding workflows to collect information from prospective and current customers. Information submitted through these channels is used to qualify your interest in our services, match you with the right product and pricing, underwrite and set up merchant accounts, schedule installation and training, and send relevant follow-up communications.

You may opt out of marketing communications at any time using the unsubscribe links in our emails, by replying STOP to text messages, or by contacting us at info@rpm.marketing.

9. Third-Party Websites and Links

Our Site may contain links to third-party websites that are not operated or controlled by RPM Marketing LLC. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third party before providing them with information.

10. Data Security

We use commercially reasonable administrative, physical, and technical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption of sensitive data in transit, firewalls, access controls, and PCI DSS compliance for payment-related information.

No method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your login credentials confidential and for promptly notifying us of any suspected unauthorized access.

11. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, tax, or regulatory requirements, to enforce our agreements, and to resolve disputes. Merchant services records are typically retained for a minimum of five (5) years following account closure as required by card network rules and federal regulations.

12. Your Choices and Rights

You may:

Update or correct your personal information by contacting us
Opt out of marketing emails by clicking the "Unsubscribe" link in any email
Opt out of SMS marketing by replying STOP
Request access to or deletion of your personal information (subject to legal and regulatory retention requirements)
Disable cookies through your browser settings

To exercise any of these rights, see our Your Privacy Choices page or contact us at info@rpm.marketing or (346) 545-5400.

13. California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA"), provides you with additional rights regarding your personal information.

Categories of personal information we have collected in the past 12 months: identifiers (name, email, phone, IP address); commercial information (products inquired about, transaction history); internet/network activity (browsing data, interactions with our Site); geolocation data; professional/employment information (business name, title); financial information (banking and processing history for merchant services); and inferences drawn from the above.

Your CCPA Rights:

Right to Know — request the categories and specific pieces of personal information we have collected about you
Right to Delete — request deletion of your personal information (subject to exceptions)
Right to Correct — request correction of inaccurate personal information
Right to Opt Out of Sale or Sharing — we do not "sell" personal information for money, but we may "share" personal information for cross-context behavioral advertising as defined under the CCPA. You may opt out by emailing info@rpm.marketing
Right to Limit Use of Sensitive Personal Information — you may request that we limit the use of certain sensitive personal information
Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights

To submit a CCPA request or learn more about all your privacy options, see our Your Privacy Choices page.

14. Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that information. We do not currently engage in such sales. To submit a request, email info@rpm.marketing.

15. Children's Privacy

Our Site and Services are intended for business owners and operators and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information, please contact us so we can take appropriate steps to delete it.

16. International Visitors

Our Site is operated from the United States. If you access our Site from outside the United States, your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer. The data protection laws in the United States may differ from those in your country.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on this page and update the "Last Updated" date at the top. Your continued use of our Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

18. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to this Privacy Policy shall be brought exclusively in the courts located in Pulaski County, Little Rock, Arkansas, or, where federal jurisdiction applies, in the United States District Court for the Eastern District of Arkansas, Little Rock Division. General business disputes exceeding $25,000 shall be brought in the Circuit Court of Pulaski County, Arkansas.

You consent to the personal jurisdiction of these courts and waive any objection based on inconvenient forum.

19. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact us:

RPM Marketing LLC 525 N Sam Houston Pkwy E, Suite 408 A Houston, TX 77060

Phone: (346) 545-5400 Email: info@rpm.marketing Website: https://rpm.marketing

Related Policies: Terms of Service | Cookie Policy | SMS Terms & Conditions | Your Privacy Choices